Privacy Request Record-Keeping Obligations

2020

25 official requests received by all residents:

• Matched: 11
• No Match: 10
• Denied: 4

Of the 11 Matches:

• Request for Data: 8
• Request for Deletion: 9

Median Processing Times:

• Request for Data: 3 Days
• Deletions: 5 Days

2021

5 official requests received by all residents:

• Matched: 4
• No Match: 1

Of the 4 Matches:

• Request for Data: 4
• Request for Deletion: 1

Average Processing Times:

• Request for Data: 3 Days
• Deletions: 5 Days

2022

15 official requests received by all residents:

• Matched: 5
• No Match: 10

Of the 4 Matches:

• Request for Data: 7
• Request for Deletion: 14

Average Processing Times:

• Request for Data: 3 Days
• Deletions: 7 Days

2023

51 official requests received by all residents:

• Matched: 17
• No Match: 34

Request Types:

• Data Collection: 22
• Data Sharing: 23
• Delete / Opt-Out: 44

Processing Times:

• Data Collection/Sharing: 5 Day Average, 3 Day Median
• Deletions/Opt-Outs: 7-Day Average, 7-Day Median

2024

26,384 requests received by all residents:

• Valid Requests: 9,322
• Invalid Requests: 17,102

Of the 9,322 Valid Requests:

• Matched: 699
• No Matched: 8,583*

* Despite not matching our databases at the time of the request, we ensure the individual will never appear in our databases in the future. All valid request were completed in full.

Request Types:

• Data Collection / Sharing Report: 1,078
• Delete / Opt-Out: 9,332

Processing Times:

• Data Collection/Sharing:
  • Average: 23 Days
  • Median: 21 Days
• Deletions/Opt-Outs:
  • Average: 21 Days
  • Median: 21 Days

Of the 17,102 Invalid Requests:

• Unauthorized Agent/Third-Party: 11,220
• SPAM Request (flagged by Google’s ReCAPTCHA 3.0): 5,882

2025

73,808 requests received by all residents though valid channels:

• Valid Requests: 770
• Invalid Requests: 73,068

Of the Valid Requests:

• Matched: 285
• No Matched: 455*

* Despite not matching our databases at the time of the request, we ensure the individual will never appear in our databases in the future. All valid request were completed in full.

Request Types:

• Data Collection / Sharing Report: 138
• Delete / Opt-Out: 770

Processing Times:

• Data Collection / Sharing
  • Average: 42 Days
  • Median: 13 Days
• Deletions / Opt-Outs
  • Average: 42 Days
  • Median: 13 Days